Shipping policy
BesTees Custom Design, LLC processes all orders using the United States Postal Service (USPS), FedEx,
and UPS. Orders are processed Monday- Friday only. (We are closed on Sunday). Orders are processed
within 5 to 10 business days from the date of purchase unless otherwise noted under the item that you
are purchasing. Some orders do require a signature at the time of delivery.
When to Expect Your Order
If within the continental US, your order should be received within 15 business days. Once your order
has left our store, we will then send out an email to you with your tracking info. Please allow 24 hours
after the item has left to track your package online with USPS.
Express Orders
If your order is placed Monday – Friday by 12PM EST, your order will be shipped the same day. You can
expect to receive your item the next day, unless you live in a 2- day area Express Mail Area. (Contact
your local post office to check your area). Shipping and Handling Fees vary for Express Orders; please
utilize the shipping calculator for the exact amount.
AFO/FPO
Yes, we do ship to APO/FPO addresses. Typically, your items will arrive 8-15 business days after
processing.
Unverifiable Addresses
Should we have problems verifying your address using the USPS tracking system, your order processing
may be delayed. Please use the same formatting that the USPS uses when delivering your mail. Include
apartment or suite Numbers and always make sure you are using the correct zip code and city.
Refused Packages
If you refuse to receive your package from USPS; your order will not be refunded. does not issue
refunds.
Lost Packages
BesTees Custom Design, LLC is not responsible for lost packages due to USPS error, however USPS
Priority Mail does offer $50.00 insurance coverage for lost and damaged property. You would have to
contact USPS and file a claim yourself to get this matter resolved.
and UPS. Orders are processed Monday- Friday only. (We are closed on Sunday). Orders are processed
within 5 to 10 business days from the date of purchase unless otherwise noted under the item that you
are purchasing. Some orders do require a signature at the time of delivery.
When to Expect Your Order
If within the continental US, your order should be received within 15 business days. Once your order
has left our store, we will then send out an email to you with your tracking info. Please allow 24 hours
after the item has left to track your package online with USPS.
Express Orders
If your order is placed Monday – Friday by 12PM EST, your order will be shipped the same day. You can
expect to receive your item the next day, unless you live in a 2- day area Express Mail Area. (Contact
your local post office to check your area). Shipping and Handling Fees vary for Express Orders; please
utilize the shipping calculator for the exact amount.
AFO/FPO
Yes, we do ship to APO/FPO addresses. Typically, your items will arrive 8-15 business days after
processing.
Unverifiable Addresses
Should we have problems verifying your address using the USPS tracking system, your order processing
may be delayed. Please use the same formatting that the USPS uses when delivering your mail. Include
apartment or suite Numbers and always make sure you are using the correct zip code and city.
Refused Packages
If you refuse to receive your package from USPS; your order will not be refunded. does not issue
refunds.
Lost Packages
BesTees Custom Design, LLC is not responsible for lost packages due to USPS error, however USPS
Priority Mail does offer $50.00 insurance coverage for lost and damaged property. You would have to
contact USPS and file a claim yourself to get this matter resolved.